Terms of Use (EULA)

Effective from July 2026. Version 1.1

1. General provisions

This User Agreement (hereinafter β€” the "Agreement") governs the terms of use of the ScamGuard mobile application (hereinafter β€” the "Application") by the individual using the Application (hereinafter β€” the "User"), and the relationship between such person and the Developer of the Application.

By installing, copying, downloading, updating, or otherwise using the Application, the User confirms that they have read this Agreement, understand its contents, and accept its terms in full.

Acceptance of this Agreement is expressed by checking the relevant boxes (confirming age and having read the terms) and pressing the "Accept and continue" button on first launch of the Application.

If the User does not agree with any part of this Agreement, they must stop using the Application and uninstall it from their device.

2. Terms and definitions

Application β€” the ScamGuard software, designed to analyze incoming SMS messages for signs of phone fraud, running on Android mobile devices.

Developer β€” the individual carrying out the development, maintenance, and distribution of the Application.

User β€” the individual who has installed and uses the Application.

Device β€” the User's mobile phone or tablet on which the Application is installed.

Personal data β€” information defined as personal data by the legislation of the Republic of Moldova and, where applicable, by EU Regulation 2016/679 (GDPR).

Local processing β€” data processing performed exclusively on the User's device, without transmission to the Developer.

3. Age restrictions

The Application is intended for persons who have reached the age of 16. By installing and accepting this Agreement, the User confirms that they are at least 16 years old.

4. Subject of the Agreement

The Developer grants the User a simple (non-exclusive), non-transferable, revocable license to use the Application solely for personal, non-commercial purposes, in accordance with the terms of this Agreement.

Ownership of the Application is not transferred to the User.

All rights not expressly granted under this Agreement are reserved by the Developer.

5. Purpose of the Application

ScamGuard is a software tool designed to raise the User's awareness of possible signs of phone fraud through automatic analysis of incoming SMS messages.

The Application is not an antivirus, a banking security system, a means of cryptographic information protection, a law enforcement tool, or a guaranteed fraud detection system.

The results of the Application's analysis are of an informational and advisory nature only. The final decision on any action is always made by the User independently.

Practical recommendation: if the User has doubts about the legitimacy of a call, it is recommended to end the conversation and call the bank or organization back at the official number on the back of the card or from its official website, rather than relying solely on whether or not the Application's warning was triggered.

6. Interpretation of warnings

The Application's warnings are based on an algorithmic analysis of a combination of technical indicators of potential fraud and do not constitute a legal opinion, an official warning from a government authority, an expert conclusion, or confirmation that fraudulent actions actually took place in connection with a specific call or message.

The presence or absence of a warning from the Application cannot serve as the sole basis for any legally significant actions by the User or third parties.

7. License granted

Subject to the terms of this Agreement, the User is granted the right to:

This license does not grant the User the right to:

8. Use of the Application

The User undertakes to:

The User is solely responsible for the consequences of disabling Android permissions required for certain functions of the Application to work correctly.

9. Android permissions

To perform its stated functions, the Application may use Android permissions, including: RECEIVE_SMS, READ_PHONE_STATE, POST_NOTIFICATIONS, SYSTEM_ALERT_WINDOW, INTERNET.

Each permission is used exclusively to provide the Application's functionality.

The Application does not use permissions for advertising, User profiling, or transmitting SMS content to third parties.

10. Local data processing and Privacy Policy

ScamGuard is designed in accordance with the principles of Privacy by Design and data minimization.

The main processing of information is carried out exclusively on the User's device. The Developer does not gain access to the content of SMS messages, call logs, contacts, photos, geolocation, or other information, unless expressly provided for by this Agreement or the Privacy Policy.

The full terms of data processing are described in a separate document β€” the ScamGuard Privacy Policy, available at the permanent address specified in the Application and on the official website. By accepting this Agreement, the User also confirms that they have read the Privacy Policy and agree to its terms. In the event of a conflict between this Agreement and the Privacy Policy regarding data processing, the Privacy Policy shall prevail.

11. Application updates

11.1. The Developer has the right to release updates to the Application at any time, aimed at fixing bugs, improving security, changing functionality, optimizing performance, or ensuring compatibility with new versions of the Android operating system.

11.2. The User independently decides whether to install available updates, unless otherwise provided by the app store's automatic update mechanisms.

11.3. Using outdated versions of the Application may lead to limited or unavailable functionality.

11.4. The Developer does not guarantee compatibility of all versions of the Application with all devices, phone models, Android versions, modified firmware, rooted devices, emulators, or devices operating in violation of manufacturer recommendations.

11.5. The Developer has the right to completely discontinue support for individual versions of the Application without prior notice to Users.

12. Intellectual property

12.1. The ScamGuard Application, its source code, architecture, analysis algorithms, software logic, interface design, database structure, graphic elements, text materials, logos, trademarks, and other intellectual property objects are the property of the Developer or are used by it on a lawful basis.

12.2. This Agreement grants the User only the right to use the Application within the limits of the license granted and does not imply the transfer of any exclusive property rights.

12.3. Without the Developer's written consent, the User is prohibited from:

12.4. The restrictions in this section apply to the extent permitted by the legislation of the Republic of Moldova.

13. Limitation of liability

13.1. The Application is provided to the User "as is" and "as available".

13.2. The Developer does not guarantee that:

13.3. The User understands and accepts that the analysis algorithms are based on a combination of indicators and cannot guarantee absolute accuracy.

13.4. The Developer is not liable for: decisions made by the User; acts or omissions of third parties; actions of fraudsters; actions of mobile network operators; actions of banks; actions of government authorities; actions of device manufacturers; limitations of the Android operating system; power outages; lack of internet access; inability to receive SMS for reasons beyond the Developer's control; incompatibility with certain device models; any indirect damages, including loss of profit, loss of data, or inability to use the device.

13.5. Neither a warning nor the absence of a warning should be regarded as a guarantee of the safety of any action taken by the User. Responsibility for verifying the authenticity of any SMS messages, phone calls, and other messages lies with the User, regardless of whether the Application displays a warning or not.

13.6. These limitations of liability apply to the maximum extent permitted by the legislation of the Republic of Moldova. Where applicable law does not permit the exclusion or limitation of liability for certain types of damages (for example, gross negligence or intentional acts), the corresponding limitations do not apply to the extent expressly required by law.

14. Force majeure

14.1. The Developer is released from liability for full or partial non-performance of obligations under this Agreement if such non-performance is caused by force majeure circumstances.

14.2. Such circumstances include, but are not limited to: natural disasters; fires; wars; acts of terrorism; civil unrest; states of emergency; epidemics; actions of government authorities; discontinuation of Google services; changes to Google Play policy; changes to the Android operating system; failures of telecommunications operators; network infrastructure outages; other circumstances beyond the Developer's reasonable control.

15. Termination of the license

15.1. This license is valid from the moment the Application is installed and remains in effect until terminated.

15.2. The User has the right to terminate the license at any time by uninstalling the Application from their device.

15.3. The Developer has the right to terminate the license in the event of a material breach by the User of the terms of this Agreement.

15.4. Termination of the license does not terminate provisions of this Agreement which, by their nature, are intended to survive termination, including provisions on intellectual property, limitation of liability, applicable law, and dispute resolution.

16. Changes to this Agreement

16.1. The Developer has the right to change this Agreement at any time.

16.2. A new version takes effect from the moment it is published at the permanent address specified in the Application, unless a different effective date is specified in the new version.

16.3. In the event of significant changes to the terms, the User will be notified via the Application's interface or another available method.

16.4. Continued use of the Application after the changes take effect constitutes the User's acceptance of the new version of the Agreement.

17. Applicable law and dispute resolution

17.1. This Agreement is governed by the legislation of the Republic of Moldova.

17.2. Any disputes and disagreements arising out of or in connection with this Agreement shall be settled by the parties through negotiations.

17.3. If a dispute cannot be resolved through negotiations, it shall be submitted to a competent court of the Republic of Moldova in accordance with applicable law.

17.4. If the User is a consumer residing in a country of the European Union, mandatory consumer protection rules of their country of residence may apply regardless of the choice of applicable law in this clause.

17.5. If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Final provisions

18.1. This Agreement constitutes the entire agreement between the User and the Developer regarding the use of the Application and supersedes any prior agreements on this matter.

18.2. The Developer's failure to exercise any right under this Agreement does not constitute a waiver of that right in the future.

18.3. The User confirms that they have read this Agreement, understand its contents, and accept it voluntarily.

18.4. Developer's contact information: scamguardrm@gmail.com

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